# General FAQ - [When to use Shade Cloud](https://academy.shade.inc/help-center/general-faq/when-to-use-shade-cloud.md) - [Shade Compared to Other Cloud NAS Systems](https://academy.shade.inc/help-center/general-faq/shade-compared-to-other-cloud-nas-systems.md) - [Our Storage and Subprocessors](https://academy.shade.inc/help-center/general-faq/our-storage-and-subprocessors.md): See our subprocessors and storage providers - [Does Shade offer a trial?](https://academy.shade.inc/help-center/general-faq/does-shade-offer-a-trial.md): Shade offers a 7-day no CC trial when you sign up - [How long should it take to index Assets](https://academy.shade.inc/help-center/general-faq/how-long-should-it-take-to-index-assets.md): Our indexing is designed to handle millions of assets - [My files failed to index](https://academy.shade.inc/help-center/general-faq/my-files-failed-to-index.md): This typically shouldn't happen, but if it does, just message us - [How good does my wifi have to be?](https://academy.shade.inc/help-center/general-faq/how-good-does-my-wifi-have-to-be.md): A guide explaining that Shade works well on standard internet connections. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://academy.shade.inc/help-center/general-faq.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.