> For the complete documentation index, see [llms.txt](https://academy.shade.inc/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://academy.shade.inc/help-center/help-center-fr/faq-generale.md).

# FAQ générale

- [Quand utiliser Shade Cloud](https://academy.shade.inc/help-center/help-center-fr/faq-generale/quand-utiliser-shade-cloud.md)
- [Shade comparé à d’autres systèmes NAS cloud](https://academy.shade.inc/help-center/help-center-fr/faq-generale/shade-compare-a-dautres-systemes-nas-cloud.md)
- [Notre stockage et nos sous-traitants](https://academy.shade.inc/help-center/help-center-fr/faq-generale/notre-stockage-et-nos-sous-traitants.md): Voir nos sous-traitants et nos fournisseurs de stockage
- [Shade propose-t-il un essai ?](https://academy.shade.inc/help-center/help-center-fr/faq-generale/shade-propose-t-il-un-essai.md): Shade propose un essai de 7 jours sans carte bancaire lors de votre inscription
- [Combien de temps faut-il pour indexer les actifs](https://academy.shade.inc/help-center/help-center-fr/faq-generale/combien-de-temps-faut-il-pour-indexer-les-actifs.md): Notre indexation est conçue pour gérer des millions d’actifs
- [Mes fichiers n’ont pas pu être indexés](https://academy.shade.inc/help-center/help-center-fr/faq-generale/mes-fichiers-nont-pas-pu-etre-indexes.md): Cela ne devrait normalement pas arriver, mais si c’est le cas, envoyez-nous simplement un message
- [À quel point mon Wi‑Fi doit-il être bon ?](https://academy.shade.inc/help-center/help-center-fr/faq-generale/a-quel-point-mon-wi-fi-doit-il-etre-bon.md): Un guide expliquant que Shade fonctionne bien sur des connexions Internet standard.


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://academy.shade.inc/help-center/help-center-fr/faq-generale.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
