> For the complete documentation index, see [llms.txt](https://academy.shade.inc/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://academy.shade.inc/help-center/help-center-zh/ji-fei/ke-yi-tui-kuan-ma.md).

# 可以退款吗？

我们不提供工作区或批量存储订阅的退款。如果您取消工作区订阅（月付或年付），您仍可使用付费功能直到当前计费周期结束，之后您的工作区将自动降级为免费方案。由于批量存储订阅按年计费，任何情况下均不支持退款，即使您在自动续费日期前取消也不例外。

如果您因误将成员添加到工作区而被收费，请发送电子邮件至 **<support@shade.inc>** 并在发票日期后的 72 小时内联系我们，以获得按比例收费的全额退款。请在联系我们之前，确保已将这些额外成员从您的工作区中移除。

如果您因误将成员添加到工作区而被收费，请发送电子邮件至 **<support@shade.inc>** 并在发票日期后的 72 小时内联系我们，以获得按比例收费的全额退款。请在联系我们之前，确保已将这些额外成员从您的工作区中移除。


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://academy.shade.inc/help-center/help-center-zh/ji-fei/ke-yi-tui-kuan-ma.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
