Commenting on Assets

A comprehensive guide to Shade's commenting system, detailing how to leave time-stamped, anchored, and threaded comments to streamline collaboration and feedback for creative teams.

Introduction

Shade simplifies commenting, review, and client feedback by integrating these tools into a single, centralized hub. Whether you're collaborating internally or working with external clients, Shade provides time-stamped comments, threaded discussions, and emoji reactions to enhance communication and speed up review cycles.

This guide will walk you through how to leave, manage, and optimize comments in Shade to streamline your creative workflow.

Leaving Comments in Shade

Time-Stamped Comments for Frame-Accurate Feedback

When you need to provide feedback on a specific moment in a video, time-stamped comments are invaluable. To leave a comment on a specific frame:

1. Pause the video at the frame or navigate to the page you want to comment on

2. Navigate between frames using the '.' and ',' keys for fine-grained control

3. Enter your comment in the comment box on the right of the video player

4. Choose whether the comment should be Public or Internal

   • Public comments will be viewable to anyone with a link to the asset

   • Internal comments will only be viewable to internal workspace members who have access to the asset

5. Click Send - the comment will be linked to the exact moment in the timeline or page for easy reference

Anchored Comments

For even more precise feedback, you can place comments directly on the video canvas:

1. Pause the video on the frame you would like to leave a comment

2. Click the anchor pin on the bottom of the video player

3. Place the anchor directly on the video canvas at the specific location you want to highlight

4. Write and submit the comment as you would normally

Threaded Replies for Contextual Discussions

Instead of creating separate comments on the same issue, threaded replies allow for focused discussions within a comment, making them ideal for team discussions, clarifying feedback, and addressing notes efficiently.

• Click Reply on an existing comment to add context or provide further clarification

• Keep all feedback organized and relevant by responding directly within the comment thread

Notify Other Workspace Members

Shade gives you the ability to notify teammates through a comment via the @ key:

• As you write a comment, start typing @ and the team member's name to reference them in your comment

• The team member will receive an email notification bringing them to the comment you tagged them in

Using Emoji Reactions for Quick Acknowledgments

When a detailed response isn't needed, emoji reactions provide a quick way to engage with feedback:

• Click the reaction button below a comment

• Choose from 👍, ✅, 🎉, or other emojis to approve, confirm, or celebrate progress

General Comments Without a Timecode

If your feedback doesn't need to be linked to a specific frame or timestamp, you can leave a general comment:

1. Uncheck the timestamp clock next to the comment box

2. Type your feedback

3. Click send - your comment will be visible in the discussion but won't be linked to a specific frame

Marking Comments as Complete

To track progress, Shade allows users to mark comments as complete when feedback has been addressed:

• Comments can be marked by selecting the check icon on the comment

• This helps teams track which items have been resolved and which still need attention

Editing & Deleting Comments

If a comment needs to be revised or removed:

1. Hit the … on the comment to reveal the dropdown

2. Choose to:

   • Edit the comment to update feedback

   • Delete the comment if it's no longer relevant

Managing Access & Collaboration

Shade's granular permission controls ensure that the right people have access to the right content. Files, folders, and collections can be shared with commenting access.

Users that are accessing a published link with commenting permissions will not have to create a Shade account to leave feedback. This makes it especially convenient when working with external clients or stakeholders who may not be regular Shade users.

Final Thoughts

Shade unifies commenting, review, and media collaboration into one seamless platform. With time-stamped comments, replies, emoji reactions, and granular permissions, teams can work more efficiently - whether internally or with external collaborators.