> For the complete documentation index, see [llms.txt](https://academy.shade.inc/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://academy.shade.inc/help-center/help-center-zh/bang-zhu-zhong-xin.md).

# 帮助中心

有关工作区、驱动器、ShadeFS、计费和安全的常见问题解答。

<table data-view="cards"><thead><tr><th></th><th></th><th></th><th></th><th></th><th></th></tr></thead><tbody><tr><td><h4><i class="fa-building">:building:</i></h4></td><td><h4>工作区</h4></td><td>创建、整理和删除工作区，并了解角色。</td><td><a data-mention href="/help-center/help-center-zh/workspaces-faq/shen-me-shi-gong-zuo-qu.md">什么是工作区？</a></td><td><a data-mention href="/help-center/help-center-zh/workspaces-faq/difference-between-a-workspace-and-a-drive.md">工作区和驱动器有什么区别？</a></td><td><a data-mention href="/help-center/help-center-zh/workspaces-faq/deleting-workspace.md">删除工作区</a></td></tr><tr><td><h4><i class="fa-hard-drive">:hard-drive:</i></h4></td><td><h4>驱动器与权限</h4></td><td>控制每个驱动器中谁可以查看和更改哪些内容。</td><td><a data-mention href="/help-center/help-center-zh/drive-faq/shen-me-shi-qu-dong-qi-ji-cheng.md">什么是驱动器继承？</a></td><td><a data-mention href="/help-center/help-center-zh/drive-faq/file-folder-permissions.md">文件和文件夹权限</a></td><td><a data-mention href="/help-center/help-center-zh/drive-faq/how-shadefs-works-real-time.md">ShadeFS 如何实时工作？</a></td></tr><tr><td><h4><i class="fa-desktop">:desktop:</i></h4></td><td><h4>ShadeFS 和桌面应用</h4></td><td>了解 ShadeFS 与云存储和 NAS 的对比，以及如何修复安装错误。</td><td><a data-mention href="/help-center/help-center-zh/shadefs-faq/shadefs-ru-he-you-yu-chuan-tong-yun-cun-chu.md">ShadeFS 如何优于传统云存储</a></td><td><a data-mention href="/help-center/help-center-zh/shadefs-faq/shadefs-yu-nas-xiang-bi-ru-he.md">ShadeFS 与 NAS 相比如何？</a></td><td><a data-mention href="/help-center/help-center-zh/shadefs-faq/winfsp-is-showing-an-already-installed-error.md">WinFsp 显示“已安装”错误</a></td></tr><tr><td><h4><i class="fa-credit-card">:credit-card:</i></h4></td><td><h4>计费</h4></td><td>席位、访客、退款和迁移支持。</td><td><a data-mention href="/help-center/help-center-zh/ji-fei/xi-wei-xian-zhi-ru-he-yun-zuo.md">席位限制如何运作？</a></td><td><a data-mention href="/help-center/help-center-zh/ji-fei/how-to-add-more-seats-and-guests-outside-of-my-plan.md">如何添加超出套餐包含数量的席位和访客？</a></td><td><a data-mention href="/help-center/help-center-zh/ji-fei/ke-yi-tui-kuan-ma.md">可以退款吗？</a></td></tr><tr><td><h4><i class="fa-shield-check">:shield-check:</i></h4></td><td><h4>安全与网络</h4></td><td>防火墙配置、连接被阻止、审计日志和 SIEM。</td><td><a data-mention href="/help-center/help-center-zh/security/shade-network-configuration-guide.md">网络配置指南</a></td><td><a data-mention href="/help-center/help-center-zh/security/shade-bei-wo-de-hu-lian-wang-fu-wu-ti-gong-shang-ping-bi-le.md">Shade 被我的互联网服务提供商屏蔽了</a></td><td><a data-mention href="/help-center/help-center-zh/security/shen-ji-ri-zhi.md">审计日志</a></td></tr><tr><td><h4><i class="fa-gauge-high">:gauge-high:</i></h4></td><td><h4>性能与索引</h4></td><td>互联网速度、索引时间，以及文件无法完成索引时该怎么办。</td><td><a data-mention href="/help-center/help-center-zh/general-faq/wo-de-wifi-xu-yao-duo-hao.md">我的 Wi‑Fi 需要多好？</a></td><td><a data-mention href="/help-center/help-center-zh/general-faq/how-long-should-it-take-to-index-assets.md">索引需要多长时间？</a></td><td><a data-mention href="/help-center/help-center-zh/general-faq/wo-de-wen-jian-suo-yin-shi-bai-le.md">我的文件索引失败了</a></td></tr></tbody></table>

### 更多问题

* [Shade 提供试用吗？](/help-center/help-center-zh/general-faq/shade-ti-gong-shi-yong-ma.md)
* [何时使用 Shade Cloud](/help-center/help-center-zh/general-faq/he-shi-shi-yong-shade-cloud.md)
* [我们的存储和子处理方](/help-center/help-center-zh/general-faq/wo-men-de-cun-chu-he-zi-chu-li-fang.md)
* [你们会使用我们的数据训练 AI 吗？](/help-center/help-center-zh/ai-faq/ni-men-hui-shi-yong-wo-men-de-shu-ju-lai-xun-lian-ai-ma.md)
* [Shade 与其他云 NAS 系统相比如何？](/help-center/help-center-zh/general-faq/shade-compared-to-other-cloud-nas-systems.md)

### 仍需帮助？

通过 Shade 应用左下角的 **?** 图标与我们聊天，或发送邮件至 <support@shade.inc>.


---

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